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Cloud Gym Manager

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Recurring Billing & Membership Management
CloudGymManager is packed with powerful features designed to enhance every aspect of gym and studio management. Below is an overview of our key features and how they benefit your fitness business:
  • Recurring Billing & Membership Management: Automate your membership payments and never miss a dues payment again. CloudGymManager handles recurring billing with ease – securely charge memberships on schedule, send automatic reminders for expiring cards, and offer flexible payment plans. Manage all your members in one place: track active memberships, drop-ins, and class package credits. Family and dependent accounts let a parent or guardian pay for and manage the household while dependents attend classes and appointments, and billing ownership can be handed off cleanly when circumstances change. Optional member numbering gives every member a clean, consistent ID in the format you choose, assigned automatically at signup and on import. Your services and inventory can be loaded from a CSV or Excel file instead of typed in one at a time. With streamlined membership management, you’ll maintain steady revenue without the manual hassle.
  • Flexible Class Scheduling & Appointments: Say goodbye to scheduling headaches. Our calendar system lets you quickly set up classes, personal training sessions, and courses with custom recurrence rules. Members can view class schedules online and even reserve spots (with waitlist support). For appointment-based services (like personal training or consultations), easily allocate staff and resources. Hours can differ by day of the week for your gym, for each room or space, and for each individual service, so a Saturday half-day or a late Thursday class is a two-field change rather than a workaround. Automatic no-show nudges and one-tap waitlist promotion help keep classes full, and waitlist texts go out from your gym’s own number. Your public booking page shows your schedule in your gym’s time zone and tells members plainly when you’re closed. The schedule updates in real time, so staff and clients are always on the same page. Drag-and-drop simplicity and color-coded calendars make organization a breeze.
Schedule Demo
  • Integrated Payment Processing: No more juggling external card readers or payment portals – CloudGymManager has payments built right in. Accept all major credit cards, debit cards, and ACH bank drafts directly through the software. Whether it’s a membership auto-payment, a point-of-sale purchase, or an online class booking, transactions are processed seamlessly and securely. Funds are deposited fast (next-day funding is available), and you can monitor all transactions in your dashboard. Bonus: low processing rates are guaranteed via Host Merchant Services, so you save money on every swipe. Members can keep a card on file for dues, bookings, and front-desk purchases, and countertop terminals connect directly to the software for card-present sales.
  • Point-of-Sale (POS) for Retail & Services: Sell products and services effortlessly with our full-featured POS module. You can ring up merchandise (like protein shakes, apparel, or supplements) as well as one-time services (like day passes or special workshops). The POS supports inventory tracking – know exactly what’s in stock and get alerts when items run low. It also integrates with membership accounts, so members can charge purchases to their saved payment method on file for a frictionless check-out. Sell and redeem gift cards at the counter too: every card carries a running balance and full transaction history, redemptions, refunds, and split payments are handled cleanly, and members get a gift certificate that looks right on screen and in print. Receipts can be emailed or printed, and all sales tie into your reports for easy revenue tracking.
Schedule Demo
Integrated Payment Processing
Client Communication Tools
  • Client Communication Tools: Keep your members engaged and informed. CloudGymManager includes built-in email and text messaging tools to reach your clients directly. Send targeted email newsletters and announcements (e.g. a monthly newsletter or a promo to members who haven’t visited lately), or shoot out class reminders and schedule changes via SMS. Text messaging is set up for you end to end, including carrier registration, toll-free number verification, and the opt-in records carriers require, so your messages get delivered instead of blocked. Members opt in by category, receive a confirmation text, and can opt out at any time. You can even reach contacts who only gave you a mobile number. The Segment Builder lets you target campaigns by membership, demographics, birthdays, reservations, and more; it automatically excludes anyone who has opted out and shows your true reach before you send. We offer configurable email templates for common communications like welcome emails, payment receipts, or class confirmations – all customizable with your branding. Campaign emails can go out from your own domain, you can import templates you already built in Mailchimp, and dynamic variables now work in the subject line as well as the body. Plus, you can track email open rates and engagement, so you know who’s reading your messages. Campaign analytics report complete, accurate totals across every send, and members using the mobile app can receive push notifications. Better communication means higher member retention and satisfaction.
  • Automations: Set rules that run on their own, such as a confirmation the moment a class is booked or a follow-up when a member stops showing up. Each rule keeps its own execution log you can filter, an error count links straight to the step that failed, and a step that asks for information the trigger can’t provide is caught when you save the rule rather than weeks later. Built-in AI drafting helps write the message copy, and the AI Booking Assistant and AI Workout Planner sit in the same toolbox.
  • Workout Tracking & Goal Management: Differentiate your facility by helping members track progress. Our platform allows you or your coaches to log workout results, personal records, and fitness assessments for members. Members can set goals (for example, “lift 200 lbs” or “attend 20 classes this month”) and mark milestones when achieved. Trainers can input notes on client progress. Leaderboards rank results correctly for every scoring type, whether a workout is For Time, AMRAP, or EMOM, and newly published workouts appear in the leaderboard picker right away. This feature turns CloudGymManager into more than administrative software – it becomes a tool that supports your clients’ fitness journeys, increasing the value you provide.
  • Belt & Skill Rank Tracking: Built for martial arts, gymnastics, and any skills-based program. Create your own rank systems, track each student’s progress toward the next promotion, and see where everyone stands from a dedicated dashboard panel. It’s fully optional, so turn it on only for the programs that need it.
Schedule Demo
Workout Tracking & Goal Management
  • Reporting & Analytics: Make data-driven decisions with our comprehensive reporting suite. Instantly generate reports on membership growth, attendance trends, revenue and payments, retail sales, and more. Visual dashboards give you at-a-glance insight into your business health – see your monthly recurring revenue, overdue payments, class fill rates, top-selling products, and other key metrics in real time. Revenue and payment reports count settled transactions only, dates and times display in your gym’s time zone and format, and the Commission Summary and Card Expiration reports give you clean, exportable views of trainer pay and cards that need updating. Identify trends (like seasonal attendance dips or popular classes) so you can adjust your offerings or marketing. All reports can be exported for further analysis. With CloudGymManager’s analytics, you’ll feel in control and able to steer your business to greater success.
  • Loyalty & Retention: Reward first visits and milestones with loyalty bonuses and your own bonus message. The Retention dashboard flags members at risk of leaving, and win-back recommendations and step-by-step playbooks give your staff a clear next action for each one, with staff-only notes kept separate from anything the member sees.
  • Mobile Access & App: Manage your gym on the go with CloudGymManager’s mobile capabilities. Our web application is fully responsive on smartphones and tablets, and we offer a companion mobile app for easy access. Whether you’re on the gym floor, at home, or traveling, you can check schedules, look up member info, process sign-ups or payments, and even communicate with staff right from your phone. Likewise, your members can log in via mobile to book classes, update their payment info, or view their workout history. Members and staff can sign in with a passkey (Face ID, fingerprint, or device PIN) or a one-tap emailed magic link, with no password to remember. The result is ultimate convenience – your gym is always at your fingertips.
Schedule Demo
Reporting & Analytics
Additional Features
  • Member Self-Service Portal: CloudGymManager includes a secure member portal that empowers your clients to manage their experience. With their own login, members can update their contact or billing information, sign up for classes or appointments, track their attendance and workout history, and even refer friends. Digital intake forms and waivers collect a real signature and consent online, every submission is visible to both your staff and the member, and completed forms stay on the member’s profile. This self-service approach not only improves member satisfaction (they have control and transparency), but also reduces the load on your staff for routine tasks. It’s a win-win: members get more autonomy and you get more time to focus on growing the business.
  • Customization & Flexibility: We understand every fitness business is unique. CloudGymManager’s settings are highly customizable – you can tailor membership plan types, drop-in fees, class packages (e.g. 10-class punch cards), and more to fit your offerings. The software supports any business model, from open-gym memberships to class-only studios, or a hybrid of both. Configure your sign-up forms, waivers, and email templates with your branding and policies. Your brand colors and styling apply throughout the app, including your login and signup pages, and labels adapt to your business type so the software says “member” or “client”, “class” or “session”, the way you do. Prices, reports, receipts, and emails can display in US dollars or euros. Because it’s your business, CloudGymManager molds to you – not the other way around. This flexibility extends to roles and permissions as well: create admin or staff accounts with specific access levels (front desk, coach, owner, etc.), ensuring everyone on your team has the right tools and data access for their job.
  • Account Security: Staff, trainers, and admins manage how they sign in from a dedicated Sign-in & Security page, two-factor authentication protects every account, and each location’s data is isolated from every other, so one gym can never see or change another’s members, reservations, or gift cards.
Schedule Demo
  • Additional Features: Beyond the major features above, CloudGymManager offers a host of other useful tools. For example, you’ll find class check-in functionality (track attendance easily via a kiosk or staff check-in, and optional attendance limits or waitlists for classes), document storage (upload and store signed waivers or contracts to member profiles), and integrations with popular platforms (sync your calendar or connect to marketing tools via API – with more integrations on the way). We are continually updating the platform with new capabilities based on user feedback, so your software keeps getting better over time.

In short, CloudGymManager provides everything you need to run your fitness business smoothly – and because it’s all integrated, you eliminate double-entry, reduce errors, and gain a holistic view of your operations. No more cobbling together separate apps for billing, scheduling, and newsletters. CloudGymManager centralizes it all in one secure, easy interface.

Schedule Demo
Additional Features
Everything Included, No Tiers

One Complete Plan

Everything Included,
No Tiers

One plan, every feature,
$0 a month.

Users
Leads – Unlimited
Admins – Unlimited
Members – Unlimited
Staff – Unlimited
Apps
Store App · Check-in App
Screens App · Member App
Modules
Waitlisting · Migration · Appointments · Products · Track · Events · Pre-order · Documents · Payroll · Pro Coach
Text Messaging · Gift Cards · Family Accounts · Automations · Rank Tracking · Loyalty & Retention · Intake Forms

A Software Platform Built Exclusively for Gyms

To support your marketing efforts, CloudGymManager includes tools for email marketing, text messaging, and member engagement. These features enable you to send targeted communications, promotional offers, and fitness tips directly to your members’ inboxes and phones. Integration with social media platforms allows for seamless marketing campaigns that can expand your reach and enhance your brand’s online presence. With CloudGymManager, you have a partner in not only managing your day-to-day operations but also in growing your business and fostering a strong community of fitness enthusiasts.

"As the owner of FitFuture Gym, I've been amazed by the transformation in our operations since we switched to this software. The intuitive design and comprehensive features have not only simplified our day-to-day management but also significantly enhanced our member satisfaction. It's clear this tool was built specifically for fitness centers, and it shows in every detail!" — Jamie L., Founder, FitFuture Gym

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Phone

(888) 272-4960

Email

info@cloudgymmanager.com

Address

250 Corporate Blvd Suite L Newark, DE 19702

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